Confirming Your Base Bookings

Every Monday morning, new unconfirmed base bookings will be able to be viewed in your booking dashboard on the KiwiRail freight portal.
While you have unconfirmed base bookings, a banner will be displayed at the top of the booking dashboard as a reminder there are still bookings to action.
Any base bookings that are still unconfirmed past the due date and time will be removed from the dashboard and the banner will not be displayed.

Selecting to review an unconfirmed base booking will display the core details that make up the booking.
It will also show the type and number of equipment that has been reserved. You can choose to reduce the number equipment needed and continue to confirm the booking.
Note: If you wish to increase the capacity or change any of the details of this unconfirmed booking, you can do so through the usual “Edit booking” process. You will still need to review and confirm the booking after it is edited to finalise the booking.

Creating a new booking with your additional capacity requirements will be fully flexible and not subject to fixed booking terms!

At any time before the expiry date, you can choose remove an unconfirmed base booking.
This unconfirmed booking will no longer appear on the booking dashboard.
This will not impact future reservations.

If you would like some training with this new process, please reach out to our teams by emailing domestic@kiwirail.co.nz.

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