Booking with Centreport

The Freight Details page has 3 sections. As you complete each section, the next section will appear below it.

Customer Details

In the Customer Details section you’ll select the 4 parties that need to know about the booking:

1. The Booking Party: Who’s making the booking.

2. The Freight Payer: Who’s paying for the booking. Make sure you choose Centreport LTD.

Note: If Centreport LTD isn’t listed, contact them to add you to their account. KiwiRail can only grant access on CPL’s instructions.

3. The Sending Customer: Who’s sending the freight. Choose a previous sender from the list, or search for one:

   

4. The Receiving Customer: Who the freight’s going to. The list works the same as the sender.

If your site isn’t listed in the Sending Customer or Receiving Customer lists, you can type in the address and we’ll get it to the nearest CT site.

Shipping Details

In the Shipping Details section you’ll tell us the details we need know about the booking:

• Freight Available Date - Arrive By Date: Let us know when your freight will be available at the origin, and when you need it at the destination. We’ll only show you services that meet these dates.

• Customer Reference, Purchase Order/Notes, and Release Number are all optional fields you can enter to keep track on your booking. These references will show up on your invoice.

• Import/Export: Select if the booking is for an import container or an export container. More information is required for these bookings, read the linked guides to learn more.

Equipment Details

In the Equipment Details section you’ll tell us about the equipment you want us to move:

There’s a lot of options here, so we’ll go through them top to bottom:

• Category: Either Container or Wagon. CPL bookings only move Containers.

• Commodity: Choose the freight commodity you’re moving. If you want a new commodity added to this list send us a message and we’ll get it added.

• Commodity Type: Either Dry or Reefer. Reefer bookings require more information.

• Equipment Type: Choose the type of Containers or Wagons you want to move.

• KiwiRail Supplied: Tick this box if you want to hire our equipment. CPL do not use KiwiRail owned containers.

• Quantity: How many of the equipment you want to move.

• Net Weight: The net weight of the freight in the equipment.

• Details: These are optional details you can add about the equipment like the equipment ID, different net weights per equipment, and any order specific order numbers you want to add.

• DG: Click the DG button to add Dangerous Goods information to your booking.

• Reefer: If you chose the Reefer Commodity Type you will need to give us the reefer details as well. We need to know the set temp of your container, and whether you need a generator or not.

If you want to add more equipment types to your booking (For example you want to move 20' containers and 40' containers in the same booking) you can click the Add Equipment button.

Once you’re happy with the equipment details, click Review & Book to go to the final page.

On the Review and Book page you will have a chance to double check all of the details before creating the booking.

Review & Book

If you want to make any changes you can click any of the “Click to Edit XXX” links to go back to that page, or you can click on the arrows at the top of the page to jump back to that section:

Once you’re happy with all of the details click Complete Booking to finalise your booking with KiwiRail.

Note that your booking isn’t complete unless you get a “Thank you! You have successfully created this booking” message like below:

Once you’ve completed your booking you can make another booking, copy the booking you’ve just made, or return to the dashboard.

IMPORTS

1. Create all CentreRail import bookings on the KiwiRail Portal. Once you create your booking you will receive an unscheduled booking confirmation, and you will be able to view your booking on the Portal Dashboard.

2. Once the container arrives on port, CentreRail will assign the container to an available service 24 hours in advance using FIFO (first in first out). Once the container is scheduled you will be able to see the update in your dashboard, and you’ll also receive a confirmed booking confirmation.

3. Collect your import from the destination CT site using the KiwiRail booking reference. You can see the container’s live tracking on the portal.

4. Once your container has been devanned and is ready to be dehired, please email dehires@centreport.co.nz, with the following information:

5. CentreRail will schedule your empty back to the Port (checking that the container is approved to be dehired at CentrePort), and will reply with a scheduled booking number to drop the MT off to.

Note that all bookings that you drop off to need to be scheduled. KiwiRail no longer accepts deliveries to unscheduled bookings.

"as always, it is the shipper's responsibility to return containers for dehire within the free days allocated by the shipping line. Centreport Limited will not accept responsibility for containers accruing detention from any shipping line unless directly at fault”.

Empty Export Containers

1. Create all empty container bookings ex the Port on the KiwiRail Portal. You will be given a date range to choose from, please ensure the day you require the empty container at the CT Site is the last day showing on your booking so CPL will have your container ready at the CT site.  In the example below, you require the container to be collected on the 10^th of March:

   

2. Once you create your booking you will receive an unscheduled booking confirmation, and you will be able to view your booking on the Portal Dashboard.

3. CPL will assign the container to an available service 24 hours in advance. The booking in your dashboard will show as scheduled and you will receive a booking confirmation with the confirmed dates.

4. Once a container has been assigned to your booking, CPL will email you the container number.

Loaded Export Containers

1. Create your loaded export bookings on the KiwiRail Portal at any time. Make sure your booking has the following details:

   1. The first date in the date range should be when you will drop the export at the CT site. CPL will schedule based on this date (providing there is space available).

   2. The last date in the date range should be prior to the ship cut. This helps CPL ensure the container is back at Port in time for the vessel.

   3. Enter the Port Cutoff in the Export details.

2. Once the booking has been scheduled to a service, your dashboard will update and a confirmed booking confir will be emailed to you.