I have multiple users to create, can KiwiRail make these for me in bulk?

You can create up to 50 users at a time by using the add users function.

If you want to add more than 50, enter the details of the first 50 users and click “Create User(s)”. Once the page finishes creating the users (it may take upt a minute for this many users at once) you can add another batch by clicking “Add User” again.

If you need to create more than 50 users for your account, the KiwiRail Digital Solutions team can do this in bulk. Please send us the following information about the users:

• First Name

• Last Name

• Email Addresses

• Freight Payer codes you want them to access

It can take up to 2 working days for us to process this type of request, so if it’s urgent it is still best to add them yourself.

Remember: If you don’t see “People” in your menu bar, then you aren’t a company admin. Every company has at least 1 admin.